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Rander is CTI software integrated with Panasonic PBX. (What is CTI?) Rander brings together the two main communication tools - the computer and the telephone. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care.
Rander includes a Microsoft Outlook add-in that provides you with the basic CTI functionality directly from Microsoft Outlook. More info.
Rander includes RanCom - the SDK (Software Development Kit, COM module) that allows you to integrate Rander into any application or database. Find more info in the Rander documentation.
The new CTI SMDR feature is introduced in Rander 3.0. The Rander server can now collect SMDR information via a CTI connection (USB or LAN for Panasonic KX-TDA, RS232 for Panasonic KX-TD). Information is stored in text log files that you can import into accounting software or process manually.
Screenshots «Rander 3.7.3»
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